Evaluating System Support in Lead Generation Systems

Lead generation systems under investigation are evaluated against the following criteria:

-Branding
-Income Generation
-Capture/Landing pages
-Relationship Building
-System functionality / usability
-Training on the system
-System Support
-Marketing Training
-Personal Development Training
-Overall Impression

Clarifying what’s needed in SYSTEM SUPPORT

When you get stuck, have a problem or just plain do not get it system help and support comes to your rescue. This criteria simply checks for three things. 1. Is there a system for requesting help. 2. Is there a knowledge base, forum or other online resources for problem discussion / resolution. 3. Is there some kind of ongoing user / system upgrade training in place.

The high scoring systems in this evaluation have multiple means of supporting system users. They also provide ongoing clear communication regarding system updates and scheduled outages. The less support there is in the system the lower the score.

Getting the help you need when you need it is critical when have invested so much effort into helping people come into your system. Make sure the system you choose has multiple ways of getting the personalized help you need.