Evaluating System Training in Lead Generation Systems
Posted on June 8th, 2009 in Key Elements of Successful Systems | Add Your Comments »
Most lead generation systems under investigation include some form of the following components/features/functions.
-Branding
-Income Generation
-Capture/Landing pages
-Relationship Building
-System functionality / usability
-Training on the system
-System Support
-Marketing Training
-Personal Development Training
-Overall Impression
Let’s see what we want in SYSTEM TRAINING
How you get started with a system will tell a lot about whether you stay with a system. Typically, you have the difficult steps of configuring the system for operation while knowing nothing of what all the setting mean. It is in this critical stage the system training fills the gap. A clean clear start does much for helping users experience early success.
In the ideal system the system training would be meted out as needed by the developing user. The system training must meet the needs of new user, experienced system gurus and everyone in between. The introductory training will say a lot about future system support.
High scores go to systems with excellent beginner assistance and support. Sufficient intermediate help and a strong support system for addressing advanced issues and training. Training and support access influences this rating. Obscure assistance is like no help at all. Low scores will have poor flowing documentation/ training / support. This score deals only with training and tries not to be influenced by system complexity nor usability. That said complex systems will need outstanding training to compensate for complexity and the user learning curve.
You will tell right off if the training meets your needs because you will be in search of meaningful assistance as you get going with your system investment. Embrace the learning because all systems new to you take some getting used to.
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